LegalTech Solutions Executive – 5095

Salary £excellent
Job Type Permanent
Location Holborn, London

Our client is seeking a LegalTech Solutions Executive to be based in Holborn London, this will be in an agile environment with a 50/50 home and office working split.

This role will sit within the LegalTech Solutions team, part of the global IT team, which is responsible for the promotion, support, and further development of LegalTech tools. This will also including working closely with the Knowledge & Library Service team, supporting the companies internal knowhow system, Solution Lab and knowledge sharing initiatives.

What you will do:

• Work with other members of the LegalTech Solutions team to ensure all enquiries on legaltech tools and platforms managed by the team (including HighQ, Luminance, Bryter, the intranet) are acknowledged promptly, managing end user expectations and prioritizing work accordingly.
• Requirements gathering for new client portals, project sites and bespoke solutions through direct liaison with Bird & Bird lawyers, with ability to assess which of the firm’s tech products meets requirements, and advise on options.
• Work with the LegalTech Solutions Manager to raise awareness and drive adoption of existing tech products across the firm, at office, practice and sector level.
• Maintain systems training materials and guides (internal and client-facing) to ensure stakeholders have all of the materials they need to get maximum benefit from the system and ensuring all learning styles are catered for:
- e-learning videos for administrators, end users and clients.
- quick reference guides for administrators, end users and clients.
- bespoke guides for clients.

• Carry out inductions for new joiners on our legaltech products, and more advanced training of employers in using HighQ in both London and globally.
• Carry out inductions for new joiners on our legaltech products, and more advanced training of lawyers and secretaries in using HighQ in both London and globally.
• General administration including compiling reports on system usage and trends, and progressing the archive programme. Expected to take a proactive role in looking at ways in which processes can be improved.

Skills and Experience:

• Excellent communication skills
• IT literate
• Ability to work well both as a team member and individually
• Some flexibility regarding working hours.
• Familiar with HighQ Collaborate Luminance and Bryter, or other data room, AI contract review and automation tools
• 3 years’ plus experience of commercial environment
• Website administration experience (e.g. Intranet/Extranet/Internet site) – ideally some SharePoint experien

Should you have any questions or wish to apply please do not hesitate to contact Clear IT Recruitment Limited.

Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.

Contact/Further Information

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Job Title: LegalTech Solutions Executive - 5095
Job Reference: 5095

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