IT Support Technician – 5181

Salary £22,000 - £32,000
Job Type Permanent
Location Huntingdon

Our client is seeking an IT Support Technician to join their office in Huntingdon on a full-time basis.


• Perform technical audits for new clients, highlight deficiencies and the corresponding recommendations in a formal proposal document.
• Initiate and implement projects to a high standard; ensure that the client documentation reflects the changes.
• Investigate, diagnose, and resolve technical issues raised by your client base.
• Provide support to clients owned by other Technical Leads in case of absence or unavailability.
• Work alongside the other team members to deliver complex projects when appropriate.
• Operate in a shift rotation to provide effective cover during operational hours (07:00 - 19:00).
• Take ownership of your tasks and work without supervision.

Experience and Qualifications

• Computer Science Degree or other suitable certifications
• Technical proficiency in the following: Microsoft 365, Microsoft Azure, Microsoft Windows Server (2019 and prior), networking (IP & VLAN, DHCP, DNS, firewall configuration, SD-WAN), Experience of working with Microsoft Windows.
• Good understanding of networking.
• Confident with directly dealing with clients in face-to-face contact, over the phone, and via email.
• Familiarity with managed IT services environments.
• Able to communicate effectively and record work details in a ticketing system shared with our clients.
• Able to troubleshoot issues in a reliable timely manner and provide updates to clients on a regular basis.
• Enthusiastic and willing to develop your technical and soft skill proficiency.
• Ability to communicate and cooperate with colleagues in non-technical roles.

Remuneration and Benefits

• Salary range £22k to £32k based on ability and experience
• Annual Profit Related Bonus
• 40 Hours per week
• 34 Days holiday per annum including public holidays and Birthday leave
• Contributory Company Pension
• Health cash plans giving you cash back on essential health care such as dental and eye care as well as access to valuable health and well-being services
• Regular company-funded team socials

Should you have any questions or wish to apply please do not hesitate to contact Clear IT Recruitment Limited.

Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.

Contact/Further Information

If you are interested in this vacancy or any others displayed on the site, or if you would just like to speak to one of our consultants, please use the contact information below.
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Job Title: IT Support Technician - 5181
Job Reference: 5181

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