IT Support Tech Manager – 5065

Salary £35,000 - £46,000
Job Type Permanent
Location Hampshire

Our client is seeking a IT Support Tech Manager to be based in their office, Petersfield, Hampshire.

They manage a outsourced IT department to small and medium size businesses across the South coast.  They are looking for an enthusiastic, motivated, and experienced IT support tech manager with the drive to manage their department of six technicians and help them grow.

The Role:

  • To manage our team of technicians on a day-to-day basis, scheduling and ensuring a very high level of service for our clients
  • Manage and support our clients I.T hardware, software and network infrastructure
  • Onboarding new clients
  • Attend call outs to our clients using a company pool car
  • Provide remote and telephone based support
  • Build rapport with new, existing and potential clients
  • Provide first class technical and server support to client accounts at all times
  • Ability to keep up to date with new technologies and training the team in these areas
  • Monitor the departments performance and reporting through KPIs
  • Escalation point for clients and technicians

 

 The Ideal Candidate:

  • Ideally 5 years plus experience within the I.T support industry
  • Previous experience in varied I.T and client environments
  • Working knowledge of Microsoft Server 2003 to date
  • Thorough knowledge of office 365 (support, implementation and migration)
  • Ability to work productively within a team
  • Being forward thinking and innovative
  • Ability to build working relationships with clients
  • Must be able to drive to attend to call outs – Company pool cars provided
  • Embrace responsibility of being a key holder
  • We are looking for a positive, upbeat attitude.
  • A passion for technology and learning

 

Should you have any questions or wish to apply please do not hesitate to contact Clear IT Recruitment Limited.

Please Note:  Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days, please assume your application has been unsuccessful.

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Job Title: IT Support Tech Manager - 5065
Job Reference: 5065

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