ICT Systems Analyst – 5191

Our client is seeking an ICT Systems Analyst to join their team in Bury St. Edmunds on a 12 month Fixed Term Contract. The role would be flexible hybrid, working between home and their main office as required.

Key responsibilities

• Working as part of the IT Help-desk function, responding to problem management issues, considering wider implications and addressing the root cause.
• To support the ICT Systems Specialist in the development, maintenance, and continuous improvement of the IT Systems including, but not limited to, Azure cloud services with a focus on security, performance and value for money.
• Develop, maintain and support the Office 365 suite and surrounding applications available in the clients Tenants.
• Follow management of change process for any modifications/upgrades to solutions, liaising with end users as required.
• Assist in backup and restore testing to maintain assurance of backups.
• Responsible for providing service desk support by telephone, email and through the service desk management tool-set.
• Provide second-line desktop support and equipment preparation for users as required.

Person Specification:

• Experience within an IT support role
• Experience maintaining a Microsoft Windows desktop environment
• Microsoft Active Directory and Group Policy
• Microsoft Office 365 suite administration and advanced product user
• High level of organizational skills
• Attention to detail

Should you have any questions or wish to apply please do not hesitate to contact Clear IT Recruitment Limited.

Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.