|Salary||£20,000 - £25,000|
Our high profile client seek a Field Engineer to join their team based in York.
The Field Service Engineer is part of a group of personnel working to provide support to users of existing Services in order to:-
• Address issues with a supported Service that have been identified to the Service Desk through the Incident Management process
• Effect changes to the supported infrastructure that resolve Incidents and Problems
• Assist with implementing new Services to the customer and, when needed, provide information that can be used for Service Improvement.
A Field Service Engineer is assigned to a specific geographical area but may be required to support incident, change, release and problem Management activities in any area. The Field Service Engineer will remain contactable via telephone and pager during working hours including on call hours.
Performing in this role requires that certain activities are carried out within the following process areas:-
• Incident Management
• Problem Management
• Change Management
• Release Management
• Configuration Management
• Hardware test and Measurement
• Windows XP Professional
• IP/Data Comms
• Customer Facing Skills
• Valid UK Driving licence
• Windows 2000
Should you have any questions or wish to apply please do not hesitate to contact Clear IT Recruitment Limited.
Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.