2nd/3rd Line – IT Support Engineer

Salary £32,000 - £35,000
Job Type Permanent
Location Mayfair, London

Our client is seeking a 2nd Line Engineer/3rd Line - IT Support Engineer to be part of their growing team, based in Mayfair, London.

Working Pattern

• Monday – Friday (Rotation rota)
• Week One : 9.00 am - 5.00 pm (early shift)
• Week Two : 12.00 pm - 8.00 pm (late shift)

Participation in the Work on call weekend Rota is compulsory which is once every month. You will be paid an additional £250.00 for the work on call shift.

You will effectively be a standby employee on the weekend shift. When there is an unexpected or emergency demand over the weekend, this strategy is used.

Job Responsibilities

• This is an exciting opportunity for an IT professional with MS Server, Desktop, Active Directory and Networking skills to join a fantastic company promoting unique solutions and a hands-on approach.
• This position will be providing a mixture of 2nd/3rd line service desk/remote support (some 1st line), field support and the installation of IT projects and managed services to their growing customer base.

It is also essential to have a working knowledge and practical experience of the following:

Microsoft Desktop & Office Systems Microsoft Server and Virtualisation Technologies, Active Directory Security and Administration, GPO Working knowledge of TCP/IP, DNS, DHCP Support of hardware, printers, desktops and Servers + laptops Email, Antivirus & Backup software Networking knowledge regarding WAN, LAN, VLAN, VPN, WLAN, layer 2/3 switching, Firewalls and Routers. Mobile devices/phones systems.

Key Skills:

• Active Directory
• Very high level of IT competency
• Demonstrates sound knowledge of Microsoft Active directory services
• Knowledge of current MS Server & VMware standards.
• Microsoft 365
• Hardware knowledge – desktop computers – network printers\printing – laptops.

Should you have any questions or wish to apply please do not hesitate to contact Clear IT Recruitment Limited.

Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.

Contact/Further Information

If you are interested in this vacancy or any others displayed on the site, or if you would just like to speak to one of our consultants, please use the contact information below.
Job Enquiry

Job Title: 2nd/3rd Line - IT Support Engineer - 5139
Job Reference: 5139

Maximum upload size: 5MB


2 Station Road, Brundall Norwich, NR13 5LA
For Legal & Financial Recruitment, please visit: